Free Shipping* + Free Returns = No worries!
At NewZealandPearl.co.nz, we believe that there should be no worries when our customers come to our website and look for the pearls they love. NewZealandPearl.co.nz offers FREE & EASY shipping in both directions within New Zealand! $400 or above orders also ship for free in Australia.
Our team will help you without hesitation if you decide to return or make any changes with your order. Just simply email us!
For other shipping information, please visit our Shipping Information page.
Things to Make Sure When You Return Your Pearls
- For our Kiwis, to be able to return your pearls back to us, please make sure that you return it within the 30-day guarantee. For more information of this guarantee that we are offering, click HERE.
- The product(s) must be returned in its original condition
- Please include all original documents with return
- Please make sure while returning, the product(s) are well-padded to avoid any damage in transit.
*For our international friends, unfortunately the free shipping does not apply for you. However, we still offer a 30-day return guarantee for every purchase. For more information of this guarantee that we are offering, please visit out Guarantees page. For delivery cost, please visit our Shipping Information page.