Shipping

NewZealandPearl.co.nz offers to ship worldwide to ensure people who’s passionate about pearls are able to get their hands on one of the finest and high quality pearl jewelry in the world!

Shipping Methods

After your item(s) has been packaged, it will be shipped and delivered via New Zealand Post for international shipping and Courier Post NZ for national shipping in New Zealand.

Return/Exchange Policy 

We assure that our pearls meet the high quality standard that you truly want at the value you expect. Hence, NewZealandPearl.co.nz offers 30 days’ money back guarantee or an exchange. For more information about our return policy, please visit our Guarantees Page.

Shipping Information

Complimentary shipping is available via Courier Post NZ for all domestic shipments within New Zealand. Time of arrival for customers in New Zealand will be overnight. It may vary depending on the location. All packages and shipments are sent from our Auckland Parnell Showroom.

International shipping is available via FedEx for international shipments. Please look at the table below for the delivery cost. Delivery cost vary depending on the location. Again, to know the time of arrival, please look at the table below. Time of arrival will vary depending on the location.

Destination Rates (NZD) Time of Arrival
Within New Zealand Free Overnight
Australia $30 or Free for orders $400 or above 3 – 5 working days
Asia Countries $65.00 5 – 8 working days
United States $65.00 5 – 8 working days
Europe $85.00 5 – 8 working days

Privacy Policy

NewZealandPearl.co.nz takes the privacy concerns of our customers very seriously. No customer’s personal information shall ever be exchanged with another individual or entity without the customer’s consent. This is our policy.

For more information about our privacy policy, please visit Privacy Policy Page.

 

Tracking and Holds

Once your order is ready for shipping, you will receive a tracking number and the website link for the New Zealand Post.

Please contact us for more shipping information.